The City of Canton is pleased to offer to our residents CivicPay. This will replace our current online payment portal, EPay. CivicPay is a portal that will allow water customers to access their account, make payments, set up automatic payments, view their bill, consumption, and account history, receive e-statements, and produce a service request.

Our current online payment option, Epay, will no longer be available after December 31, 2022.

To sign up for CivicPay, click on this link to create an account. https://canton.merchanttransact.com/Login

We are also introducing a new email and/or text message alert system that residents may choose to sign up for. It will automatically send alerts regarding water main breaks, Boil Orders, or any other vital information. To sign up for alerts, please email Beth Eddy (beddy@cantoncityhall.org) or Sierra Snyder (ssnyder@cantoncityhall.org), or complete the application form that will be included in your water bill.